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He was very punctual, and I’d always knew when he was gonna be here.

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Service provider comes back and tells us we “are getting a new AC unit”. Told us HWA will call us in 2 3 days once it goes through the authorization department. IT HAS BEEN 2 WEEKS AND OUR CLAIM IS STILL SITTING IN THE AUTHORIZATION DEPARTMENT!We have been calling HWA to check on the claim for almost a week and all they tell us is they are still waiting for information from the service provider. We have demanded to speak with someone from the authorization department or a supervisor. 4 different customer service representatives have promised that someone will call us back within 24 hours. Guess what?No one ever does!We have been suffering in 90 degree heat and had to spend more money on window units just so we can sleep at night. I call back on 7/23 as we could not pull our washer out on our own and decide now that we need to do the cash out and get someone who will remove the dishwasher for us. I'm told during a call in the morning that the dishwasher was already ordered and that I am stuck with this washer. I explain what has happened and the agent does not seem to understand and EVEN TELLS ME THAT THEY NEVER SEND EMAILS. Starts to insinuate that I am lying to her. I have the emails from the agent on 7/17.

 

Blandit Etiam

Plus, when you advertise a home warranty as a part of a home sale, you might attract more buyers. If you’ve ever taken a good look at your air conditioning unit, you may have noticed a small dripping line on the outside. This is the condensate drain, which plays an important role in removing condensation produced by your air conditioner's evaporator coil. If the line isn’t properly cleaned, algae and mold can grow inside and clog the drain, causing elevated humidity, musty odors and water damage inside your home. Unfortunately, this part of the system is often overlooked during regular A/C maintenance. Even HVAC technicians may forget to clean the drain during a regular service call, which means that it's up to you to check and clean the condensate pan and drain line before a problem develops.